Yes! You are allowed to bring that popcorn or hot cocoa you grabbed at the concessions stand on your train ride.
Missed your train ride or your check in time? Come by the ticket booth and the volunteers can assist you in getting a new boarding pass. Then just head to the STANDBY loading area to wait for an [...]
Yes, we do allow lap riders. Children aged 2 and under will receive their FREE boarding pass when you pick up your other boarding passes upon check in.
Our trains are vintage, which means they do not have all the features of modern trains. We do our very best to accommodate all riders, but riders must transfer to a train seat. There are lots of [...]
The best way to ensure that your entire party is seated together is to have one person bring all the confirmations to the ticket window and check in your entire party at once. If several members [...]
Yes, our ticket booth, shop and concession areas accept Visa, Mastercard, and Discover.
We are glad you asked! You can enjoy Storytime at Mrs. Claus’ House, have your photo taken with Santa, stroll down the lighted walking trail, grab some tasty treats at one of our concession [...]
A ticket is only necessary for the train ride. Admission, parking, the walking trail and Mrs. Claus’ story time are all completely FREE and require no tickets.
Doors and ticket windows open at 5:30pm. The required check in time is 30 minutes before your purchased time block.